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General
Do you offer upgrade pricing?
Due to the already low prices, we do not offer upgrade pricing.
Do you charge for updates?
No. In the rare case that an update to an existing template is provided, as in to accommedate a very minor library update, users will be notified on how to receive a link to download the updated version.
What is the difference between “update” and “upgrade”?
An update is usually a small revision to any product or software, often to fix known bugs and potential security issues. For example, going from version 1.1 to 1.2.
An upgrade is going from one major release to the next, especially when new features are added. Example: from 1.2 to 2.0.
Does TheWriteScore.com sell sample libraries?
No. If you are looking to purchase a sample library that one of our products supports, please go to our Links page for a list of companies that would be more than happy to sell one to you. The Write Score does not make any money whether you buy or not.
Does TheWriteScore.com sell notation software?
No. If you are looking to purchase notation software that one of our products supports, please go to our Links page for a list of companies that would be more than happy to sell to you. The Write Score does not make any money whether you buy or not.
How do I unzip the template package?
All of the template packages available for download at The Write Score are placed in .zip files (ZIP on Wikipedia). You will need to unpack its contents to access the enclosed files.
Most computer operating systems have built-in software that allow users to unpack zip files. Mac users can just double-click the archive. Windows users can use the right-click context menu and choose Extract All.
We also searched for “how to extract a zip file” and liked these two results the most: Zip Files, How to Unzip a File.
Be sure to backup the files for safe keeping.
Can I get the product I ordered on CD?
In order to help keep our prices low, we do not offer our products on CD. All of our products are downloadable only.
Be sure to back up the file(s) for safe keeping!
Sibelius
Are the Sibelius templates compatible with Sibelius 6 First?
No. You need to be running the full version of Sibelius 6.
Where does the XML file go?
This depends on what version of Sibelius you’re using as well as what operating system you have. A list of the options can be found by going to the Installing a Sound Set page.
Finale
Where do the extra files such as the XML and Library files belong?
Each template package includes a ReadMe document outlining where to place these support documents. Please read through this information carefully, especially if you are new to Finale.
Finale / VDL Template Compatibility Chart
This compatibility chart shows which Finale software version each VDL template will function in. As a general Finale rule, newer templates will not work with older versions of Finale. For example, VDL Template 2010b cannot be opened using Finale 2009 or earlier.
| Finale Version | ||||||||
|---|---|---|---|---|---|---|---|---|
| 2009 | 2010b | 2011 | 2012a | 2014 | 25 | 26 | 27 | |
| VDL Template 2009 | ||||||||
| VDL Template 2010b | ||||||||
| VDL Template 2011 | ||||||||
| VDL Template 2012a.1 | ||||||||
| VDL Template 2014 | ||||||||
| VDL Template 26 | ||||||||
| VDL Template 27 | ||||||||
If anything in the chart above is not the way you think it should be, please let us know so we can pass it on to the developer.